Privacy Policy

Introduction

Our website address is: https://tennisladen.com/. We take your privacy seriously – we are committed to safeguarding your personal information. All personal data we collect is kept strictly secured and is only used for the purposes described in this privacy policy.

This privacy policy applies to information collected through our website and any information we collect through other interactions with you (for example, if you talk to our customer service team).

Who We Are?

When we refer to “we” or “our,” we mean tennisladen.com and its subsidiaries.

What Data Do We Collect?

When you interact with tennisladen.com, whether by visiting our website or purchasing our products online, we collect Customer Information, Usage Data, and IP Addresses.

Customer Information includes data you explicitly provide to us when you make an online purchase, sign up for our newsletters or other communications, or participate in any program or competition that requires completing a form on our website. This data encompasses:

• Your name
• Your email address
• Your shipping and/or billing address
• Your payment information
• The products you purchased

Usage Data pertains to general information about how you interact with our website or services, such as:

• Pages you visited on our website
• How you arrived at our website (e.g., through a link in our newsletter or an advertisement)
• Buttons or links you clicked on
• Whether you have visited our website before
• Geolocation data (i.e., your world location – country/city)
• Inferences we might draw about you from the usage data we collect

IP Address

Each time you access any website, including https://tennisladen.com/, the server that provides the web pages needs to know your computer’s public network address to send the requested pages to your browser. This public network address, known as your “public IP Address,” is sent automatically with each web access. While a computer’s IP Address can usually indicate the computer’s general geographic location, it often does not specify the exact computer or, in cases of shared use, the specific user. However, if your IP Address is unique to you and is published or if you later identify yourself while using the same IP Address, it could potentially identify you.

In many jurisdictions, including California, the EU, and Australia, your IP Address is considered personal data, and we treat it accordingly.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.

An anonymized string created from your email address (also known as a hash) may be provided to the Gravatar service to check if you are using it. After the approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Uploading images with embedded location data (EXIF GPS) to the website should be avoided. Visitors can download and extract any location data from images on the website.

Cookies

Leaving a comment on our site may result in cookies being saved on your device for convenience, so you don’t have to fill in your details again for future comments. These cookies last for one year.

Visiting our login page sets a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Logging in will set several cookies to save your login information and screen display choices. Login cookies last for two days, and screen option cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out, the login cookies will be removed.

Editing or publishing an article results in an additional cookie saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

Comments and their metadata are retained indefinitely to recognize and approve follow-up comments automatically.

For users who register on our website (if any), we store the personal information they provide in their user profile. Users can see, edit, or delete their personal information at any time (username changes not permitted). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account or have left comments on this site, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.