Shipping Policy

Shipping Rates

Free express shipping worldwide.

We ship all orders via USPS/FedEx/DHL courier or a similar carrier that includes a tracking number.

Additional shipping rates are determined by the size and weight of your order. You will be able to get a live shipping quote once you enter your details into the checkout page.

Track Your Orders Here:

https://tools.usps.com/go/TrackConfirmAction_input

https://www.fedex.com/en-us/tracking.html

https://www.dhl.com/us-en/home/tracking.html

Handling Time

All Products Are Handled Within 0-3 Days.

Delivery Time

All items are delivered within 5-11 days of the order placement.

Once your order is confirmed, sit tight for an email with tracking information that will be sent out once the order is shipped.

International Shipping

Get a live shipping quote for your international order on the checkout page. These rates are based on size, weight, and value, so they can vary greatly. We will ship items through FedEx/DHL or a similar carrier that includes a tracking number. Orders outside USA/UK/Canada can be delayed a little due to unforeseen circumstances.

Please note that any customs, duties, or fees are the buyer’s responsibility and are not included in the purchase price.

Missing Items:

In case your order didn’t reach your address it’s high likely that it’s missing or stuck in the customs clearance or the courier partner messed something up.

Please give it at least 24-48 hours after the expected delivery time, there may be a chance that it’s a bug in their system and it’s still on the way of delivery.

After 48 hours, please write to us on our support mail here: support@tennisladen.com in case you still didn’t receive the item, our team will resolve the issue within 24 hours.